Privacy Policy

Effective Date: 18 March 2024

At Sowa Consulting we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you engage our services.

By accessing or using our website, services, or any other communications with us, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information from parties who interact with us:

  • Personal Information: When you inquire about our services or engage us for specific services, we may collect your name, contact information (email address, phone number, physical address), and any other details you provide to help us assess and adequately respond to your needs.
  • Business Information: If you are representing an organization, we may collect the organization’s name, industry, size, and other relevant business information.
  • Project-Specific Information: In order to provide effective and timely services, we may collect data and/or information related to historic or current environmental assessments, engineering designs, technical reports, or other project-related details that are necessary to inform our processes to deliver sustainable solutions.
  • Technical Information: We automatically collect certain technical information when you visit our website or interact with our online resources, such as IP addresses, browser type, operating system, and web page interactions. This information helps us understand how users access our services and improve user experience.
  1. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To deliver sustainable environmental and engineering solutions that meet your needs.
  • Communication: To effectively communicate with you about our varied services, respond to your queries on time, provide updates, or provide relevant information about our company and/or services.
  • Improvement of Services: To enhance our services, website, and client experience by analysing client usage data and making improvements based on user feedback and behaviour.
  • Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of Sowa Consulting Pty Ltd, our clients and stakeholders.
  • Marketing: With your consent, we may use your contact information to send newsletters, promotional emails, or other marketing materials about our company, services and events. You can opt out of marketing communications at any time.
  1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in providing our consultancy services. It is ensured that these third parties have privacy policies that are consistent with ours. These third parties are further required to keep your information confidential and are not permitted to use it for any other purpose.
  • Legal and Regulatory Requirements: If required by law or in response to a credible legal request (such as a court order, subpoena, or government investigation), we may disclose your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of Sowa Consulting Pty Ltd, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control.
  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  1. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer required, we will securely delete or anonymise it.

  1. Your Rights and Choices

Depending on your location, you may have the following rights concerning your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: If your personal information is inaccurate or incomplete, you can request that we correct or update it.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations or requirements.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
  • Data Portability: You may request a transfer of your personal information to another service provider, where feasible.

To exercise any of these rights, please contact us using the contact details provided below.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalise your user experience. You can choose to accept or decline cookies by adjusting your browser settings. However, some features of our website may not function properly if cookies are disabled.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18 years, and we do not knowingly collect personal information from children. If we become aware that a child under 18 years has provided us with personal information, we will take steps to delete such information as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” at the top of this page and may notify you via email or a notice on our website. We encourage you to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Sowa Consulting Pty Ltd

+61 414 102 811         |           in**@****************om.au

By using our services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy provides a transparent overview of how Sowa Consulting Pty Ltd gathers, uses, and protects the personal information of its clients and website visitors.